Helplines and support

Free, confidential help. You don't need to have decided anything to call.

In an emergency, call 999

Call 999 if someone has a fit, is confused, is seeing or hearing things, can't be woken, or is in danger. For urgent medical advice, call NHS 111.

For you

  • Drinkline0300 123 1110National alcohol helpline. Free and confidential. Weekdays 9am to 8pm, weekends 11am to 4pm.
  • Alcoholics Anonymous0800 9177 650Free national helpline and meeting finder. alcoholics-anonymous.org.uk
  • SMART Recovery UKWebsiteFree meetings in person and online, using practical tools for change.
  • Samaritans116 123Free, 24 hours a day, for anyone who is struggling to cope. samaritans.org
  • NHS 111111Urgent medical advice, any time.

For families and friends

Information and self-help

Phone numbers and opening hours were checked in October 2026 and can change. If a number doesn't work, check the organisation's website.